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MicrosoftSalesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to handle real customer interactions, they often have no idea how those agents are making decisions.The new capabilities, built into Salesforce's Agentforce 360 Platform, give organizations granular visibility into every action their AI agents take, every…See the Story
Salesforce Agentforce Observability Lets You Watch Your AI Agents Think in Near-Real Time
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