US EditionZoom recognized as a leader in Unified-Communications-As-A-Service platforms by leading global research firm - Zoom Communications (NASDAQ:ZM)
SANTA CLARA COUNTY, CALIFORNIA, JUL 14 – Forrester's Q3 2025 report highlights Zoom's top scores in meeting experience and AI features, with customer feedback above average across its comprehensive UCaaS platform.
- On July 14, 2025, Zoom Communications, Inc. announced recognition as a `leader`, citing above-average customer feedback in Forrester's Q3 2025 UCaaS report.
- According to the Forrester report, customers reported using the full Zoom suite to modernize collaboration, and the report noted Zoom's strategy to refocus on meaningful connection.
- Zoom earned top marks in security and data protection, and its phone system SLA guarantees 99.999% uptime.
- The platform offers a well-integrated AI companion and flexible video layouts, while providing local backup for phone, video meetings and messaging support.
- The platform's roadmap emphasizes integrated docs collaboration with no-code workflow automation, and introduces new collaborative surfaces in docs to boost work persistence.
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Zoom recognized as a leader in Unified-Communications-As-A-Service platforms by leading global research firm - Zoom Communications (NASDAQ:ZM)
SAN JOSE, Calif., July 14, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ:ZM) today announced its recognition as a "leader" with above-average customer feedback among UCaaS platforms by Forrester, a leading global research and continuous guidance firm, in The Forrester Wave(™): Unified-Communications-As-A-Service Platforms, Q3 2025 report. Platform capabilitiesThe Forrester report states: "Zoom's strengths come from its meetings expe…
Zoom recognized as a leader in Unified-Communications-As-A-Service platforms by leading global research firm – Swaziland Online News
The report declares Zoom as a leader with above-average customer feedback among UCaaS platforms SAN JOSE, Calif., July 14, 2025 (GLOBE NEWSWIRE) — Zoom Communications, Inc. (NASDAQ: ZM) today announced its recognition as a “leader” with above-average customer feedback among UCaaS platforms by Forrester, a leading global research and continuous guidance firm, in The Forrester […]
Zoom recognized as a leader in Unified-Communications-As-A-Service platforms by leading global research firm – Cape Verde Wire
The report declares Zoom as a leader with above-average customer feedback among UCaaS platforms SAN JOSE, Calif., July 14, 2025 (GLOBE NEWSWIRE) — Zoom Communications, Inc. (NASDAQ: ZM) today announced its recognition as a “leader” with above-average customer feedback among UCaaS platforms by Forrester, a leading global research and continuous guidance firm, in The Forrester […]
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