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Oracle Says Data Center Outage Causing Issues Faced by US TikTok Users

A power outage at a U.S. data center triggered cascading failures affecting TikTok’s U.S. app, with 220 million Americans impacted by related winter weather, the company said.

  • On January 27, 2026, the TikTok US app said glitches stemmed from a power outage at an unnamed U.S. data center partner, with issues starting after last week's U.S. ownership transfer.
  • The shift to U.S. ownership, in its first week, coincided with a major U.S. winter storm that affected 220 million Americans and may have contributed to TikTok's data center power outage.
  • Server logs and user reports show U.S. creators and users faced server timeouts and display errors causing 0 views, slower load times, posting failures, and direct messaging errors with Jeffrey Epstein's name; CNBC recreated the messaging error.
  • TikTok said it has made significant progress recovering U.S. infrastructure with its U.S. data center partner but warned some U.S. users may still experience technical issues when posting and disputed censorship claims while investigating messaging errors.
  • The timing places the new U.S. joint venture under political scrutiny amid civil unrest after Alex Pretti's death and calls for regulatory review.
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TikTok U.S., now under US majority control, stated that a recent fall in error and incontinence has been caused by a current panic in one of its data centres, reiterating the allegations that the platform would have concentrated political talks, reports the CNBC.

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CNBC broke the news in United States on Tuesday, January 27, 2026.
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