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Worst airlines for customer satisfaction revealed
Airlines like Lufthansa, Air Canada, American Airlines, and British Airways ranked poorly for long-haul flights, with customer score at 59%, as per Which?
Wizz Air was rated the lowest for short-haul flights for two consecutive years, with a customer score of 44%, according to Which?
Singapore Airlines and Jet2.com were the top performers for long-haul and short-haul flights respectively, scoring 83% and 81% as per Which?.