Workday Outage Means Employees Across Thousands of Businesses Can't Access Accounts
Workday said it is urgently investigating a service disruption that blocked HR access, with Downdetector logging nearly 3,000 outage reports Friday evening.
- On Friday, a Workday outage locked employees across 11,500 businesses out of their HR accounts, preventing users from clocking in or out, requesting time off, and accessing benefit information.
- Workday placed its system into maintenance mode after discovering an issue during backup system testing, causing inconsistent information that could trigger errors when users access accounts.
- High-Profile clients including Target, Walmart, and Netflix rely on the platform, alongside the Department of Energy and NASA's Jet Propulsion Laboratory at the California Institute of Technology.
- Downdetector recorded nearly 3,000 outage reports shortly after 5 p.m. Friday; a Workday spokesperson said, "Some of our customers are experiencing a service disruption and we're working urgently to investigate and resolve the issue."
- Workday has not provided an estimate for platform restoration, leaving employees unable to access benefits enrollment during the outage.
20 Articles
20 Articles
Another Day, Another Outage: HR Platform Workday Suffers Massive Failure Impacting Millions of Workers
Workday, a widely-used business software platform that manages payroll and human resources for thousands of major corporations, experienced a significant service disruption on Friday, blocking millions of working Americans from clocking in or out, accessing payroll information, and performing other vital functions. The outage follows closely on the heels of Microsoft's massive email outage that impacted the entire world's ability to communicate.
Workday outage disrupts thousands of businesses worldwide: Walmart, Target workers face payroll and HR access issues
A technical failure at Workday left customers like Walmart and Target unable to access payroll, timekeeping, leave requests, benefits and other HR functions.
Fox Business
BizTocSoftware company with thousands of Fortune 500 clients joins Microsoft in experiencing major outage
Workday outage left thousands of companies without access to payroll and HR software Friday, joining Microsoft in experiencing a major service disruption this week.
Workday Takes Customer Systems Offline After Disaster-Recovery Site Unexpectedly Connects to Live Databases
Disaster-recovery services at Workday unexpectedly connected to its production databases Friday, and the HR software company put all WD1 production tenants into maintenance. Workday had not announced a restoration time as of early Saturday.
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