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Why More Law Firms Are Combining Virtual Receptionists with Specialized Call Handling
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Why More Law Firms Are Combining Virtual Receptionists with Specialized Call Handling
For decades, the formula was simple. A law firm hired a receptionist, installed a phone system, and handled incoming calls internally. As the firm grew, additional administrative staff were added to manage the increasing workload. That model still exists today, but many firms are beginning to realize it is not always the most efficient approach. The legal industry has become more competitive, client expectations have changed, and attorneys are u…
·Clinton, United States
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