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Brother denies using firmware updates to brick printers with third-party ink

  • Brother faces criticism for firmware updates that degrade print quality when non-Brother toner is used, leading to increased costs for consumers.
  • Recent updates have removed features like automatic color registration for users of third-party toner, making printed materials misaligned and difficult for users.
  • YouTuber Louis Rossmann highlighted these issues, claiming that Brother's practices could be seen as deceptive trade practices that restrict functionality after purchase.
  • Brother denied intentionally causing printer functionality issues with third-party toner, despite growing consumer frustration over the situation.
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stadt-bremerhaven.de broke the news in on Tuesday, March 4, 2025.
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