What grocers need to know about the pushback against dynamic pricing
The agency and state lawmakers say retailers use shopper data and electronic shelf labels to set different prices for the same goods.
- Last week, New Jersey became the latest state to restrict how grocers use consumer data for pricing, joining Maryland, Connecticut, and New York in cracking down on surveillance pricing and electronic shelf labels .
- Federal and state officials are increasingly investigating how retailers use individual shopping behavior to set prices through dynamic pricing, a modern trend critics say can harm consumers.
- The National Grocers Association and FMI defend dynamic pricing as cost-reducing, with FMI vice president Doug Baker describing the term 'surveillance pricing' as 'alarmist' and arguing these tools improve accuracy.
- Ian Barlow, formerly of the FTC and now with Wiley, explained that agency settlements establish industry-wide standards; bipartisan emphasis on grocery affordability suggests sustained regulatory focus regardless of political shifts.
- Consumer frustration with grocery pricing has deep historical roots: in 1966, Denver boycotts over olive prices sparked action, and in 1982, Cleveland-area chains distributed $20 million in coupons after a federal court fine.
25 Articles
25 Articles
Congress should protect consumers from abuse of 'dynamic' pricing
Should the price of your groceries depend on what a retailer knows about your shopping habits or your neighborhood? How would you feel if the person behind you was charged less for the same tank of gas?
TRG Arts partners with DynamO Pricing to bring dynamic pricing to arts and culture organisations
TRG Arts, a consultancy for arts and culture organisations, has agreed a partnership with DynamO Pricing, making the dynamic pricing platform available to its global client base. The partnership will see DynamO Pricing offered as the preferred dynamic pricing solution to TRG’s clients, giving them access to intelligent pricing technology that adjusts ticket prices in response to real demand, within guardrails set by each organisation. So far, TR…
Getting on board with dynamic or day-part pricing
With estimates that up to 25% of petrol retailers have installed electronic shelf-edge labels, multiple price changes in a day – sometimes referred to as dynamic pricing – are easily achievable. What are the benefits: we ask two epos providers?
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