What governments around the world are doing to improve service delivery

What governments around the world are doing to improve service delivery

Interview transcript: Bill Eggers We look all over the world every year, all sorts of sensing mechanisms to look at what are some of the biggest trends we’re seeing in governments worldwide. And a lot of times it’s technology-oriented. Of course, AI has been a big focus, improving service delivery. But what we found this year was so many governments — especially after  the elections of 2024, where over 75% of the population around the world actu…