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West Suburban Medical Center in Oak Park Closes, Village Officials Say

West Suburban Medical Center operates at 10-15% of normal revenue due to billing system failures, forcing suspension of services and furloughing hundreds of employees, officials said.

  • On Wednesday, Resilience Healthcare suspended all patient care services at West Suburban Medical Center in Oak Park, effective immediately, citing significant revenue shortfalls caused by a faulty electronic billing system.
  • Resilience CEO Dr. Manoj Prasad claimed the hospital survived on '10% to 15% of our normal income' for the past year, though anonymous sources alleged chronic mismanagement rather than system errors caused the crisis.
  • Roughly 70 patients are being assessed for discharge or transfer by 5 p.m. Friday, while the facility is furloughing hundreds of employees with less than a week of notice.
  • Oak Park Village President Vicki Scaman called the loss of the hospital 'frightening,' while the Illinois Department of Public Health is coordinating with local providers to minimize service disruptions.
  • This suspension follows Weiss Memorial Hospital's closure last year, making West Suburban the second Resilience facility to cease operations amid ongoing questions regarding management practices.
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oakpark.com broke the news in on Wednesday, March 25, 2026.
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