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Wendy’s plans to add more AI ordering assistants to restaurants nationwide

Summary by KTLA 5

Wendy’s plans to expand its “voice-enabled AI order taking" at up to 600 restaurants nationwide by the end of the year, CEO Kirk Tanner confirmed during a recent earnings call. The burger chain currently uses its AI voice assistant, which it began testing in 2023, in around 100 Wendy’s locations. Tanner said he has personally tested out the ordering assistant, a collaboration with Google Cloud known as Fresh AI, each week at a Wendy’s location n…

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Wendy’s plans to add more AI ordering assistants to restaurants nationwide

Wendy’s plans to expand its “voice-enabled AI order taking" at up to 600 restaurants nationwide by the end of the year, CEO Kirk Tanner confirmed during a recent earnings call. The burger chain currently uses its AI voice assistant, which it began testing in 2023, in around 100 Wendy’s locations. Tanner said he has personally tested out the ordering assistant, a collaboration with Google Cloud known as Fresh AI, each week at a Wendy’s location n…

2 days ago·Los Angeles, United States

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restaurantdive.com

Wendy’s hits the gas on drive-thru AI, digital menu boards and kiosks

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restaurantdive.com broke the news in 3 days ago on Wednesday, February 19, 2025.

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