US Edition‘We know we’ve let you down’: apologetic Qantas tries to woo back Australians
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‘We know we’ve let you down’: apologetic Qantas tries to woo back Australians
The airline’s new CEO has issued an apology and vowed to shell out for so-called passenger improvements in a bid to restore a reputation that’s been battered by passenger peeves at a time of record profits.
·Hong Kong
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