Microsoft Says Outage Was a "Technical Issue," Not a Hack
Microsoft said recovery is improving across affected regions, with more than 130,000 Outlook reports at the outage peak and some users still facing delays.
- On Friday, Microsoft reported "sustained improvements" in recovery efforts across North America and Europe following a global outage that began Thursday, disrupting Outlook, Teams, and Copilot.
- After several servers became "unexpectedly unavailable," Microsoft described the cause as "elevated load" on its infrastructure, pushing extra traffic onto remaining systems across 74 countries.
- Monitoring website Downdetector recorded almost 140,000 complaints about Outlook at 6pm GMT on Thursday, with reports peaking at more than 2,000 times their normal level across 60 countries.
- Public services including UKPolice and NHS reported disruption, with officials advising the public to call 101 for urgent matters. A National Pharmacy Association spokesperson said "waits may be longer than normal and there may be delays to some prescriptions."
- Microsoft found "no evidence of malicious activity" and plans to release an incident report. This marks the fourth major outage the company has faced in 2026, impacting its 430 million users.
46 Articles
46 Articles
REDMOND (ANP/AFP) - Microsoft apologized on Friday for the major outage. A technical problem with the Microsoft 365 software package has caused applications such as Outlook and Teams to be unavailable or only partially available since Thursday, and this has consequences worldwide. Microsoft reports foo...
Microsoft Apologizes for Massive Outlook Outage, Affected Customers Can Request Credits for Service Interruption
Microsoft apologize for a worldwide outage of its email servers that left millions of Outlook users without access to their mailboxes for more than 18 hours. Affected customers can apply for outage credits.
Microsoft says it is 'deeply sorry' after widespread outages cause global chaos
Microsoft announced Friday that it was seeing "sustained improvements" across much of Europe as its widely used services continued to suffer worldwide outages. The outage particularly impacted Common…
Microsoft restores services after a global outage hit Outlook and Teams in more than 70 countries
Microsoft said on Friday its services were recovering after a global outage that began on Thursday afternoon, European time, and for hours affected millions of users in more than 70 countries, including public bodies in Australia and Japan. The company ruled out a cyberattack.
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