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Microsoft Says Outage Was a "Technical Issue," Not a Hack

Microsoft said recovery is improving across affected regions, with more than 130,000 Outlook reports at the outage peak and some users still facing delays.

  • On Friday, Microsoft reported "sustained improvements" in recovery efforts across North America and Europe following a global outage that began Thursday, disrupting Outlook, Teams, and Copilot.
  • After several servers became "unexpectedly unavailable," Microsoft described the cause as "elevated load" on its infrastructure, pushing extra traffic onto remaining systems across 74 countries.
  • Monitoring website Downdetector recorded almost 140,000 complaints about Outlook at 6pm GMT on Thursday, with reports peaking at more than 2,000 times their normal level across 60 countries.
  • Public services including UKPolice and NHS reported disruption, with officials advising the public to call 101 for urgent matters. A National Pharmacy Association spokesperson said "waits may be longer than normal and there may be delays to some prescriptions."
  • Microsoft found "no evidence of malicious activity" and plans to release an incident report. This marks the fourth major outage the company has faced in 2026, impacting its 430 million users.
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dagelijksestandaard.nldagelijksestandaard.nl
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REDMOND (ANP/AFP) - Microsoft apologized on Friday for the major outage. A technical problem with the Microsoft 365 software package has caused applications such as Outlook and Teams to be unavailable or only partially available since Thursday, and this has consequences worldwide. Microsoft reports foo...

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abc 6 Philadelphia broke the news in Philadelphia, United States on Thursday, November 12, 2026.
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