Visa plugs its payment network into ChatGPT, letting AI agents shop and pay for users
The deal gives AI agents spending controls, fraud detection and refunds as Visa and OpenAI build infrastructure for agentic commerce.
- On Wednesday, Visa embedded its payment network inside ChatGPT, empowering the chatbot to independently shop and complete transactions on behalf of users.
- OpenAI previously introduced Instant Checkout late last year to help ChatGPT scour the internet for items, but merchants criticized the 4% transaction fee, prompting the company to retire the tool in March.
- Visa provides fraud detection and allows users to set spending caps and merchant restrictions. "Agents will play an increasingly important role in helping people complete tasks that involve money," Marco Mahrus, OpenAI's head of partnerships and commerce, said.
- The companies plan to support consumer shopping, business invoice payments, and AI coding agents purchasing APIs or compute services. The integration will "allow OpenAI, and then over time other platforms, to build better commerce experiences," Rubail Birwadker, Visa's global head of growth, told Axios.
- Mastercard is also introducing AI-shopping features to its payment network on a smaller scale, while Visa and OpenAI acknowledge the technology remains in development with the final user experience yet to be determined.
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OpenAI and Visa now allow artificial intelligence agents to shop online after receiving user authorization, as part of the expansion of a previously announced partnership between the two technology companies. Visa's payment services will be integrated into the OpenAI platform so that online retailers can accept transactions made by AI agents, according to a statement released on Wednesday. For example, a customer may instruct an AI agent to pay …
OpenAI and Visa: AI agents can make purchases
OpenAI and Visa partnership: payments built into AI agents OpenAI and Visa have announced an expanded partnership focused on enabling AI agents to make purchases and complete transactions for users. The reporting frames the move as wiring a payment network into OpenAI’s products so agents can go…
Visa is now including ChatGPT in the world's largest payment network. Soon, a chatbot can find the item, make the purchase, and withdraw the money from your card - while you're doing something else
Visa Launches ChatGPT Pilot as Autonomous AI Shopping Agent
Visa has taken a significant step toward integrating artificial intelligence into everyday financial transactions by announcing a pilot program that allows ChatGPT to act as an autonomous purchasing agent on behalf of users. The initiative, detailed in a Mashable article, highlights how the payment network giant is experimenting with giving OpenAI's conversational model the ability to complete purchases without constant human oversight. This dev…
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