Viral Video Shows Crumbl Cookies Employees Doing Their Hair Inside Store
Crumbl said it closed the store, discarded dough and brought in cleaners after a customer-recorded video showed employees grooming each other.
- On Friday, a customer filmed Crumbl Cookies employees styling hair inside the company's South Kings Drive location in Charlotte, North Carolina. The footage appeared to show staff performing the activity near food preparation areas.
- Regular customer William Baker recorded the scene after visiting the Midtown store for a treat. Baker confronted the workers about sanitary risks, but he said they dismissed his concerns before he left without ordering.
- Crumbl Cookies issued a statement on Tuesday, labeling the behavior 'inappropriate' and 'unacceptable.' The company closed the store to discard dough and perform a professional cleaning, confirming the employees involved no longer work there.
- The North Carolina Department of Agriculture and Consumer Services stated Wednesday that it plans to conduct an 'unannounced inspection at the firm.' Officials confirmed they had not received prior complaints regarding the facility.
- Baker remains skeptical, stating he will not return to the location despite it reopening Tuesday. The incident highlights broader concerns regarding sanitation standards at the chain, which operates more than 1,100 locations across the U.S.
18 Articles
18 Articles
Crumbl Cookies Fires Workers Seen Styling Hair in Viral Video
Crumbl Cookies fired employees seen styling hair in the kitchen at a Charlotte, NC location. In a viral video, a worker is seen pouring glue into the hair of another worker sitting in a chair in the bakery’s kitchen. A customer recorded the bizarre scene at a Crumbl Cookies bakery in Charlotte’s Midtown neighborhood. At […]
Crumbl Cookies Employee’s Unsanitary Behind-The-Counter Activity Caught On Camera
A Crumbl Cookie employee in North Carolina was caught on video styling another worker’s hair behind the counter at the treat shop on Saturday. The man who recorded the video arrived to pick up the famous cookies at the Midtown Crumbl Cookies in Charlotte where he witnessed what he described as “hair play,” according to WCNC. Before entering the store, the customer saw one woman playing with the other’s hair and decided to record them. When he wa…
Crumbl Cookies employee caught styling another worker’s hair in North Carolina store’s kitchen: ‘We take violations seriously’
A Crumbl Cookies customer in North Carolina nearly lost his lunch when he witnessed an employee doing another worker's hair near the kitchen of the desert shop -- and captured it on video that appears to have led to them being axed.
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