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Florida woman unboxes 13 pieces of luggage after Delta Air Lines damages her suitcase: 'I was crying laughing'

Summary by Ground News

A traveler recently received an unexpected overload of customer service from Delta Air Lines after she made a damaged bag claim following a flight.

Published 3 months ago

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Woman sent 13 bags after suitcase ‘destroyed’ by airline

The compensation was not quite what she expected.

3 months ago·Auckland, New Zealand

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'I was crying laughing': Her luggage was 'destroyed' by an airline, then 13 replacement bags turned up

"It felt like an April Fools' prank."

3 months ago·New Zealand

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Video: Delta passenger shocked at what the airline gave her to replace her ruined suitcase

"I think they made a mistake," the woman said.

3 months ago·Sacramento, United States

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Video: Delta passenger shocked at what the airline gave her to replace her ruined suitcase

"I think they made a mistake," the woman said.

3 months ago·Boston, United States

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Video: Delta passenger shocked at what the airline gave her to replace her ruined suitcase

"I think they made a mistake," the woman said.

3 months ago·Cincinnati, United States

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Video: Delta passenger shocked at what the airline gave her to replace her ruined suitcase

"I think they made a mistake," the woman said.

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