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Using AI to Surprise and Delight Holiday Shoppers

Summary by Total Retail

Artificial intelligence will generate holiday magic for consumers this year, as well as for the retailers and brands using it to improve customer experience (CX). Agentic shopping search and purchase tools, along with other AI-powered experiences, are expected to drive $260 billion in online sales and $1.6 trillion in in-store sales worldwide during this year’s […]

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1 Articles

1 Articles

Using AI to Surprise and Delight Holiday Shoppers

Artificial intelligence will generate holiday magic for consumers this year, as well as for the retailers and brands using it to improve customer experience (CX). Agentic shopping search and purchase tools, along with other AI-powered experiences, are expected to drive $260 billion in online sales and $1.6 trillion in in-store sales worldwide during this year’s […]

5 days ago

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Total Retail broke the news in 5 days ago on Wednesday, September 3, 2025.

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