Experian accused of failing to properly investigate consumer disputes
- The Consumer Financial Protection Bureau has filed a lawsuit against Experian for allegedly conducting 'sham investigations' into consumer disputes about credit reports.
- The CFPB claims that Experian's handling of disputes has led to incorrect information on credit reports, threatening consumers' access to credit, employment, and housing.
- The CFPB seeks a court order to stop Experian's alleged unlawful practices and financial compensation for harmed consumers, including restitution and damages.
- Experian criticized the CFPB for filing the lawsuit without communication, stating they have been operating 'in good faith' during discussions with the agency.
21 Articles
21 Articles
CFPB Sues Experian for Conducting Sham Investigations
Tweet Experian does not properly investigate disputes and fails to remove or reinserts errors on reports, threatening consumers’ access to credit, employment, and housing WASHINGTON, D.C. — Today, the Consumer Financial Protection Bureau (CFPB) sued Experian, the nationwide consumer reporting agency, for unlawfully failing to properly investigate consumer disputes. The CFPB alleges that Experian does not take sufficient steps to intake, process,…
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Experian Conducted 'Sham Investigations' Into Errors in Its Credit Reports, CFPB Alleges
The Consumer Financial Protection Bureau sued the credit reporting agency alleging that if failed to investigate or correct errors in credit reports even when it had ample evidence supporting consumer disputes.
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