Up against a ‘ghost network’ for mental health care? Here’s what you can do

Up against a ‘ghost network’ for mental health care? Here’s what you can do

It’s hard to know if your health insurance plan is as good as advertised. You pay a monthly premium to access a network of health providers. But call the numbers in your provider directory, and you’re bound to find ones who can’t — or won’t — see you.These errors are at the heart of a ghost network. Some providers have moved, retired or even died; others left insurance networks because of low pay and intense scrutiny. Even though these providers…

Up against a 'ghost network' for mental health care? Here's what you can do

Insurers’ failures to update their provider directories have led to dire consequences for people seeking mental health care. Here's how you can navigate these challenges to find treatment.