Unbelievable: Exchange of Gifts: Is There a Right to Do So?

saarbruecker-zeitung.de

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Return, voucher or money? What dealers are allowed to exchange gifts and when the right of withdrawal helps with online shopping.

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Consumers have these rights: if the gift does not like The sweater scratches, the perfume does not meet the taste, and the new board game is already in the closet – inappropriate gifts are unfortunately part of the gift for Christmas. After the holidays, many people ask themselves what rights they have at the exchange. "Even with cash receipts, not every product that was bought in the store can simply be exchanged," says Carolin Semmler, lawyer …