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UK's Favourite Supermarket Gets Just Two Stars for Value for Money

Marks & Spencer scored 78% for in-store experience, leading on customer service and quality, while Aldi topped value ratings in the Which? UK supermarket survey.

  • Which? found M&S achieved a clear lead with a 78% in-store score and five-star ratings for service and food quality.
  • Shoppers said M&S's higher prices mean it is more a destination for occasional treats than a weekly shop, while many trade frills for lower prices amid cost-of-living pressure.
  • Tesco and Aldi shared the strong in‑store showing at 76%, with Tesco and Waitrose leading online at 81%, while Ocado and Sainsbury's scored 80% and 79%, and Aldi earned Recommended Provider status for value.
  • Because of its value score, M&S missed Which? Recommended Provider status, but a spokesman said its Remarkable Value range has doubled since 2023, stressing quality and service.
  • Under cost‑of‑living pressure, shoppers favour cheaper options, with Which? showing M&S prized for quality, Aldi for affordability, Tesco for balance, while Asda and Morrisons score lower value for loyalty members.
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43 Articles

Swindon AdvertiserSwindon Advertiser
+2 Reposted by 2 other sources
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Why M&S has been named UK’s top supermarket despite a catch

Marks and Spencer tops the latest Which supermarket survey, but shoppers say its higher prices make it a treat or yellow-sticker shop rather than a…

·Swindon, United Kingdom
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TeessideLiveTeessideLive
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Wales OnlineWales Online
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UK's favourite supermarket gets just two stars for value for money

Tesco has missed out on a top title because of its Clubcard rule

·Middlesbrough, United Kingdom
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The Herald ScotlandThe Herald Scotland
+33 Reposted by 33 other sources
Lean Left

M&S named UK’s favourite supermarket but shoppers say there's a catch

Marks and Spencer tops the latest Which supermarket survey, but shoppers say its higher prices make it a treat or yellow-sticker shop rather than a…

·Scotland, United Kingdom
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Evening StandardEvening Standard
+2 Reposted by 2 other sources
Center

UK’s favourite supermarket revealed, according to customer satisfaction survey

Which? has published its latest rankings based on factors like customer service, store appearance, product range and availability and quality.

·London, United Kingdom
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Evening Standard broke the news in London, United Kingdom on Thursday, February 12, 2026.
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