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Travelodge’s Treatment of Woman Assaulted in Hotel ‘Disgraceful’, Review Finds
The review made 38 recommendations after finding weak key security, poor training and a complaint process that left the victim without proper support.
- An independent review found that Travelodge “fundamentally failed” Lily after Kyran Smith sexually assaulted her in a Maidenhead hotel room.
- Staff gave Smith a key card to Lily’s room after he falsely claimed to be her boyfriend; he was later sentenced to seven and a half years in prison.
- The review said Travelodge handled Lily’s complaint inadequately and treated her “disgracefully.”
- John Greaney KC said room intrusions affected hotels across the sector, while Travelodge apologised and reported that safety improvements had begun.
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12 Articles
12 Articles
Coverage Details
Total News Sources12
Leaning Left3Leaning Right0Center5Last UpdatedBias Distribution62% Center
Bias Distribution
- 62% of the sources are Center
62% Center
L 38%
C 62%
Factuality
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