"Transaction Errors": Payments Wrongly Appearing on the Accounts of some Banks' Customers
5 Articles
5 Articles
Customers of several French banks have seen levies appear on their accounts in error. A refund is expected to arrive in the next few days.
The Caisse d'Epargne, Banque Populaire, BoursoBank or Crédit Coopératif are concerned and have indicated that they are working to correct these bugs, caused by a "banking actor".
A technical incident by Crédit Mutuel Arkéa has triggered thousands of involuntary transactions. Since Tuesday, customers from different banks have seen their accounts debited without being at the origin of the transactions.
Since 27 January 2026, a large-scale banking incident has affected several French institutions. False payments may appear on customer account statements, without any actual transaction having been made. The banks concerned recognize a technical problem, ensure that a settlement is under way and call for calm. False payments: a technical incident identified by the banks For several days, false payments have appeared on bank accounts of clients of…
Seeing a series of card debits displayed on his bank app while his portfolio has not been released, this is what has happened since 27 January 2026 to many customers. Account holders at BoursoBank, Caisse d'Epargne, Banque Populaire or Crédit Coopératif describe unknown card payments, sometimes in duplicate, which cause their balance to fall without a clear explanation. Faced with these "false payments", the institutions acknowledged a technical…
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