US EditionThree network down - what UK customers should do as company issues statement
- Three UK faced a widespread network outage on June 25, 2025, leaving thousands of customers across the UK unable to make or receive voice calls.
- The outage began around 7:45 a.m. and primarily affected voice services, while data services remained operational; the cause is under ongoing investigation with no estimated fix time.
- Major cities like Manchester, Birmingham, London, Glasgow, and Nottingham experienced the most severe disruptions, along with subsidiary networks such as ID Mobile and Smarty being affected.
- Approximately 80% of affected users reported voice call failures, 17% reported no phone signal, and Three advised customers to use third-party messaging apps for calls during the outage.
- Three UK apologized for the inconvenience, urged customers to file complaints online if needed, and reminded that network restoration may take time as rushing could worsen the issue.
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Three network down – what UK customers should do as company issues statement - Daily Star
Almost 10,000 people have reported issues with Three UK's network since the outage first began, with some demanding compensation and others threatening to leave the network altogether
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Leaning Left3Leaning Right1Center11Last UpdatedBias Distribution73% Center
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- 73% of the sources are Center
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C 73%
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