This gamer had to sue Microsoft to get his hijacked Xbox account back
The company has 15 days to restore the account and purchases and pay about $400 in moral damages, the court said.
- A Brazilian court ordered Microsoft to restore the account and video game library of Redditor Ordo after the company revoked access following a hack.
- Three months ago, Microsoft froze Ordo's account after "unauthorized access," stating the "only option we have is to permanently suspend this account to prevent any further use."
- Despite deploying 12 lawyers and a 300-page filing, Microsoft lost, as Ordo leveraged Brazil's consumer protection agency, PROCON, which allows cases without court costs.
- The court gave Microsoft 15 days to restore access or face mounting daily fines, and the company must pay Ordo roughly $400 in moral damages.
- As Sony and Xbox shift toward digital-only gaming starting January 2028, this ruling highlights growing consumer risks of account hijacking and permanent loss of purchases.
11 Articles
11 Articles
A Brazilian Xbox player wins a lawsuit against Microsoft and gets its digital game library back.
A Brazilian player sued Microsoft because the support did not want to restore his hacked account. After losing access to his digital game library, Microsoft must compensate him.
Xbox fan successfully sues Microsoft for blocking his entire digital games library — in what could be a huge win for consumer rights
After Sony announced that it's delisting over 500 movies from users' accounts with no refunds, discontinuing physical discs for PlayStation games, and closing down PlayStation 3 and PSVita's digital stores — people are increasingly skeptical of making all media digital-only. Brazilian Xbox gamer, Ordo_Liberal, also found this out the hard way, as back on April 6 (via Reddit), 2026, his Microsoft account was hacked and promptly suspended by Micro…
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