Profeco Suspends Agencia Mazda Serdán; Anonymous Complaint Indicates Irregular Prices in Spare Parts and Services
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The Federal Office of the Consumer (Professor) suspended the Mazda car agency located on the Boulevard Hermanos Serdán, Colonia Real del Monte. According to the agency, the dealer did not have clarity in the prices of spare parts and services. On 12 June, through a statement, Profeco announced that after an anonymous complaint she made a visit to the car agency. In their inspection, they found that the store committed violations of the Federal C…
Ariana Palacios The Federal Consumer Attorney's Office (Profeco) applied a measure of suspension against an automotive agency Mazda located in the capital city of Poblana, after detecting various irregularities related to the information to be provided to customers.The action was executed at the premises of the company Automotriz Albra, S.A. de C.V., located on the boulevard Hermanos Serdán, following an inspection resulting from a complaint sub…
The Federal Office of the Consumer (Professor) suspended the commercialization of goods, products and services at the Mazda Serdán automotive agency, after detecting that it did not visibly display the prices of spare parts and maintenance services, issued payment vouchers with unclear information and omitted to properly inform the terms and conditions of the services offered. The precautionary measure was applied to the company Automotriz Albra…
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