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These Tech Firms Rewrote the Rules of Customer Experience Metrics

Summary by CMSWire.com
Forget vanity scores. From real-time insights to account-level health, these companies are proving that smarter CX metrics drive real business impact.
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CMSWire.comCMSWire.com

These Tech Firms Rewrote the Rules of Customer Experience Metrics

Forget vanity scores. From real-time insights to account-level health, these companies are proving that smarter CX metrics drive real business impact.

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CMSWire.com broke the news in on Thursday, May 22, 2025.
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