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The ‘waiting room’ economy

Summary by Times of Malta
If you have tried to book a service, apply for a bank loan or renew a permit, you are likely familiar with the modern digital paradox: everything is online, yet, we seem to spend half our lives waiting.We fill out digital forms in minutes, only to languish in digital queues for weeks. This is the...

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Times of MaltaTimes of Malta
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The ‘waiting room’ economy

If you have tried to book a service, apply for a bank loan or renew a permit, you are likely familiar with the modern digital paradox: everything is online, yet, we seem to spend half our lives waiting.We fill out digital forms in minutes, only to languish in digital queues for weeks. This is the...

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Times of Malta broke the news in on Friday, November 28, 2025.
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