The Role of Empathy in Leadership: Why Emotional Intelligence is Essential for Workplace Success

Managing Oncology Nurse Burnout Through Peer Support, Emotional Intelligence

Debriefing after patient loss, supporting patients at the end of life, and finding outlets outside of work can help oncology nurses avoid burnout.

Authenticity Above All: Allison’s Story of Growth and Empathy - Monex Europe

At Monex, we believe in recognising and celebrating the incredible contributions of women in the workplace. This Women’s History Month, we’re shining a light on the remarkable women who help shape our company by sharing their inspiring stories and the impact they’ve made. For our final spotlight, we are delighted to introduce you to Allison Gramlow,  Head of Strategic Sales at our Toronto office, Monex Canada. Allison shares her career journey a…

Why we need to reinvent customer success for the AI era

Customer expectations are evolving – and fast. In a world where speed, convenience, and personalization reign supreme, customer success teams are under more pressure than ever to deliver seamless, meaningful experiences at scale.Enter artificial intelligence (AI): the powerful tool that promises efficiency, insight, and automation. But as we embrace technology to enhance our workflows, we can’t afford to lose sight of the emotional intelligence …

The Role of Empathy in Leadership: Why Emotional Intelligence is Essential for Workplace Success

The Issue: Why Empathy is a Leadership Superpower  Empathy—the ability to understand and share the feelings of others—is often dismissed as a "soft skill," but research proves it is a critical leadership trait. Leaders who demonstrate empathy build stronger teams, foster trust, and drive better business outcomes.  Despite its importance, many workplace cultures still favor traditional, command-and-control leadership models prioritizing authority…

Empathy - Episcopal Diocese of Atlanta

As we grow up in Christ we will grow in empathy. My favorite story from Jesus is a story of a family rupture and the road to repair. One son takes his inheritance and heads to the big city. Cue the dance music. Another son stays dutifully on the farm. Feel the heat of his resentment. The father’s gaze is focused on his front gate, longing for his son’s return. Imagine his whispered prayers. There are dozens of words that come to mind when you he…