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The New Rules of Airline Loyalty Programs

  • Airline loyalty programs from the Big Four U.S. Carriers offer free flights and elite perks to customers in 2023.
  • These programs have become more complex and less rewarding recently because airlines aim to increase customer spending and revenue.
  • In 2023, the combined revenue from the leading airline rewards programs reached $32.2 billion, with Delta Air Lines generating close to $2 billion through its collaboration with American Express.
  • Experts say customers struggle to assess point value since airlines do not publish fixed values and often raise award flight costs quietly, reducing rewards over time.
  • Therefore, consumers are advised to use miles regularly, select travel credit cards wisely, and transfer points to programs offering better redemption rates.
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The New Rules of Airline Loyalty Programs

The free flights and elite status perks offered by airline loyalty programs are ultimately designed to do one thing: Get you to spend more money with the airline.But in the past few years, these programs have gotten a lot more…

·Joplin, United States
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KOAM broke the news in Joplin, United States on Thursday, May 1, 2025.
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