US EditionThe Myth of the Hawthorne Effect
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The Myth of the Hawthorne Effect
Modern management owes much to a series of experiments conducted nearly 100 years ago at the Hawthorne Works, a factory in Chicago. In the 1920s and 1930s, researcher Elton Mayo concluded that improving workers’ social conditions, rather than their physical environment, was the key to boosting productivity. His findings became the foundation of the human relations school of management, an approach that still influences how organizations operate …
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