The Banks Have Been Ordered to Return the Money They Withdrew - Sözcü Newspaper.
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4 Articles
In Kayseri, the Consumer Arbitration Board found a bank at fault for issuing a DASK (compulsory earthquake insurance) policy for another apartment without the customer's knowledge and collecting the money. The money withdrawn from the customer's account will be refunded. Here are the details of this landmark decision, which concerns all bank customers...
A bank in Kayseri that issued earthquake insurance (DASK) to the wrong property and deducted premiums, then refused to respond positively to the customer's objection, has been found at fault. It will have to refund the money it deducted. (October 28, 2026, Sputnik Türkiye)
In Kayseri, the Consumer Arbitration Board found a bank at fault for providing defective service by issuing a DASK (compulsory earthquake insurance) policy for another property without the customer's knowledge and deducting premiums from their account. The board issued a landmark decision ordering the bank to return the deducted money to the consumer.
In Kayseri's Kocasinan district, the Consumer Arbitration Board found a bank at fault for issuing a DASK (compulsory earthquake insurance) policy in the name of another property without the customer's knowledge and deducting 1703 lira and 5 kuruş from their account. The board ruled that the deducted premium should be returned to the consumer for this defective service.
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