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The Gerstner Lesson: Why Perception Equals Reality in Tech Leadership
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The Gerstner Lesson: Why Perception Equals Reality in Tech Leadership
I was saddened to hear that Louis Gerstner passed this week. When I look back at the landscape of technology history, few turnarounds are as dramatic or as misunderstood as IBM’s near-death experience in the early 1990s. I was working at IBM during those turbulent times, before moving into the analyst world, and I had a front-row seat to the arrival of Louis V. Gerstner Jr in 1993. The IBM I knew then was paralyzing itself. It was a massive, bur…
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