US EditionThe evolution of care management: How technology transformed an industry
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The evolution of care management: How technology transformed an industry
A not-so-distant past It’s hard to imagine now, but not long ago, managing care services was a logistical nightmare. Paper-based records, overflowing filing cabinets and endless phone calls were the norm. Keeping office staff updated on care delivery was a constant challenge, with unreliable information sharing and time-consuming admin slowing everything down. Care providers were often left scrambling to stay on top of safety issues, risks and c…
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