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The CRA spent $18M on 'Charlie,' a new tax information chatbot that is wrong most of the time

Summary by National Post
The Canada Revenue Agency paid $18 million for a chatbot the auditor general says give her team the wrong answer 66 per cent of the time.

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National PostNational Post
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The CRA spent $18M on 'Charlie,' a new tax information chatbot that is wrong most of the time

The Canada Revenue Agency paid $18 million for a chatbot the auditor general says give her team the wrong answer 66 per cent of the time.

·Canada
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  • 100% of the sources lean Right
100% Right

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National Post broke the news in Canada on Friday, December 12, 2025.
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