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NYC to invest in SilentShield panic buttons to protect bodega workers, customers. Here's how the tech works.

  • On Sunday, New York City's mayor revealed plans to invest $1.6 million in equipping approximately 500 bodegas with SilentShield panic buttons aimed at improving safety.
  • This initiative was launched in response to previous violent events, including the 2018 fatal attack on a teenage boy seeking refuge in a Bronx bodega, where safety measures were lacking.
  • SilentShield technology will connect police immediately to store surveillance cameras when staff press the hidden panic button during emergencies or crimes.
  • NYPD Chief John Chell said the system "helps with timely apprehensions" and gives detectives tools to catch suspects after incidents, supporting faster police response.
  • Officials expect installation in coming months, aiming to protect workers and customers by preventing delays in police aid and bringing peace of mind to small businesses.
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Queens Latino broke the news in on Saturday, May 3, 2025.
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