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Major Tesco Rule Change for Trolleys and Baskets Being Trialled at Checkouts
Tesco’s trial of push-on weighing scales at Scan as You Shop checkouts aims to reduce theft and missed scans by matching trolley weight to scanned items, staff assist if discrepancies arise.
- Earlier this year, Tesco, the UK supermarket chain, began trialling push-on scales at Scan as You Shop checkouts in a limited number of stores including Gateshead Trinity Square Extra.
- To tackle theft and scanning errors, Tesco says the trial aims to reduce missed scans, cut manual checks by store colleagues, reduce queuing times and streamline checkout despite some rescans.
- Customers place trolleys or baskets on push-on scales so the weight of items can be checked; if the weight matches scanned items, customers pay normally while Tesco colleagues rescan discrepancies.
- Some shoppers reacted online, calling the system `airport security` and reporting scale failures that force Tesco staff to rescan every item, so it has not saved time.
- Separately, Tesco will end Evri ParcelShop services at 1,200 Express stores on November 28, with a 10 day buffer period for parcel collection and has posted shop-level wind-down details.
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