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Tesco Apologises to Customers After Payment Problems - Liverpool Echo
Tesco resolved a technical fault that caused payment failures for a small number of online and in-store grocery transactions, with over 200 reports logged on DownDetector.
- On Wednesday, Tesco customers reported problems making payments for grocery deliveries, first reported on Wednesday morning.
- Tesco's systems showed the issue affected a very small proportion of payments online and in some stores, with customers also struggling to access the Tesco app.
- More than 200 people reported issues to the DownDetector monitoring website, and social media showed shoppers posting about failed delivery payments, with one X user describing repeated web and app failures.
- Tesco said it has now resolved the problem and apologised for the inconvenience, adding the issue 'briefly' impacted a small number of its customers on Wednesday.
- The overwhelming majority of payments were processed normally, and the incident came days after thousands of customers faced a Vodafone outage.
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Gloucestershire LiveReposted by 
Wales Online
Wales OnlineTesco says 'sorry' after customers unable to buy shopping online
Hundreds of people repotred a problem on Wednesday
·Gloucester, United Kingdom
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Coverage Details
Total News Sources29
Leaning Left4Leaning Right1Center22Last UpdatedBias Distribution81% Center
Bias Distribution
- 81% of the sources are Center
81% Center
15%
C 81%
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