US EditionTelstra Boss Digs in on Mobile Coverage Claims After Vodafone Challenge
- Telstra CEO Vicki Brady emphasized that the company’s mobile network reaches 99.7% of Australians across a vast area of three million square kilometres without requiring customers to use an external antenna.
- This statement followed Vodafone’s allegation that Telstra misled customers for 15 years by implying coverage was achievable without additional antennas, prompting a recent website update by Telstra.
- Consumer complaints, including those from Tony Kourahanis in Sydney and groups like Ajust, highlight ongoing connectivity and voice call quality issues despite Telstra’s wide coverage claims.
- Brady said Telstra conducted rigorous lab and drive testing with standard phones, stating, "We stand by our existing claims" after a deep review of coverage measurement data.
- Vodafone has called on the ACCC to investigate Telstra’s coverage claims, while industry experts and consumer advocates urge improved national standards for mobile coverage transparency.
15 Articles
15 Articles
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