Richmond Finance Department had no standard protocols in place before issuing incorrect rebate checks

Richmond Finance Department had no standard protocols in place before issuing incorrect rebate checks

RICHMOND, Va. Before the Richmond Finance Department issued more than 8,000 incorrect rebate checks, the department had no standard protocols in place that could have helped prevent the issues, a city official confirmed.On Monday, Interim Chief Administrative Officer Sabrina Joy-Hogg gave a presentation to city council members about the errors. She said Finance Director Sheila White was unavailable to speak to the council due to it being "her bu…

Tax rebate fumble impacting nearly 60,000 Richmonders won’t be resolved until end of June

RICHMOND, Va. (WRIC) -- The faulty tax rebate check process that has impacted tens of thousands of Richmonders will not be resolved until the end of June, according to city officials. The city recently deployed a special property tax rebate program meant to reward a four-cent reduction per $100 of assessed property value to Richmond property owners. Rebates were meant to be calculated and awarded based on properties owned in 2024. However, this …

RVA 5x5 | A Culture of Actual Accountability

Richmond’s Finance Department continues to struggle with critical errors, from miscalculated tax bills to misaddressed rebate checks, deepening public distrust. Ongoing mismanagement under Sheila White, appointed by former Mayor Stoney, now falls to Mayor Avula, who must rebuild trust and functionality through real accountability and a leadership overhaul.

Officials say correct tax rebate checks should go out by June 30

Due to the magnitude of the city of Richmond’s errors in attempting to send out 2024 property tax rebate checks to local taxpayers and the complexity of cleaning up the mistake, residents who have not yet received a valid check should expect to wait nearly two more months to get the money.Checks sent out in the original batch will expire on June 16, Interim Chief Administrative Officer Sabrina Joy-Hogg told the City Council on Monday afternoon. …