After Months of Customer Complaints, Yukon Utilities Admit Billing System Problems Dating Back to 2023

After months of customer complaints, Yukon utilities admit billing system problems dating back to 2023

In a news release Thursday, ATCO Electric Yukon and Yukon Energy acknowledged “challenges” in the transition to a new billing system have led to “variability in estimates, account calculations, payment processing, and billing timing” over the past three years.

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