Tailored HR Programs Are the Missing Link for Hourly Employees, says McLean & Company
- On May 1, 2025, McLean & Company released research in Toronto outlining tailored HR programs for hourly employees in the US workforce.
- The research addresses longstanding challenges and traditional perspectives that have excluded hourly workers—who account for more than 60% of the US labor force—from fully benefiting from HR programs.
- It introduces a four-step process that guides HR leaders to customize programs by determining need, prioritizing impact, customizing initiatives, and implementing with communication plans.
- The research reveals that a significant portion of frontline workers perceive a lack of organizational support, with 41% indicating no workplace enhancements were made over the past year, underscoring a disconnect between planned initiatives and their implementation.
- When properly applied, the approach can improve inclusion, engagement, retention, productivity, customer satisfaction, and cost savings, emphasizing that mindset change is the key challenge.
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Tailored HR Programs Are the Missing Link for Hourly Employees, says McLean & Company
McLean & Company's latest research uncovers a clear, four-step process to help HR leaders design and deliver HR programs tailored to hourly workers – a critical yet often overlooked segment of the workforce. The firm's research explores the operational barriers…
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