Sunwing 'incredibly sorry' after holiday travel disruptions leave customers stranded

Sunwing says it is ‘incredibly sorry’ about travel fiasco — but customers say they still aren’t getting compensation

Sunwing is facing a public relations disaster after winter storms disrupted the airline and thousands of Canadian vacationers were left stranded.

Sunwing says it is ‘incredibly sorry’ about travel fiasco — but customers say they still aren’t getting compensation

Sunwing says it is “incredibly sorry” about the holiday travel fiasco that left thousands of passengers stranded, but many customers are still struggling to hold the airline accountable. Sohail Shahidnia’s flight from Cancun to Toronto was delayed by 25 hours during the Christmas break, but he says his claim for compensation was denied, with Sunwing maintaining the situation was “outside of the airline’s control” due to bad weather, under the Ai…

Sunwing 'incredibly sorry' after holiday travel disruptions leave customers stranded

Sunwing has issued an apology to passengers left stranded after winter storms upended operations but says "most of our customers enjoyed their holidays with minimal disruption.

Sunwing 'incredibly sorry' after holiday travel disruptions leave customers stranded

Sunwing has issued an apology to passengers left stranded after winter storms upended operations but says "most of our customers enjoyed their holidays with minimal disruption.

Sunwing 'incredibly sorry' after holiday travel disruptions leave customers stranded

Sunwing has issued an apology to passengers left stranded after winter storms upended operations but says "most of our customers enjoyed their holidays with minimal disruption.

Sunwing 'incredibly sorry' after holiday travel disruptions leave customers stranded

Sunwing has issued an apology to passengers left stranded after winter storms upended operations but says "most of our customers enjoyed their holidays with minimal disruption.