Study: Retailers need to invest in more in-store technology

Study: Retailers need to invest in more in-store technology

COLUMBUS, Ohio – Fashion, apparel and specialty stores lead the retail industry when it comes to technology adoption, but most (62%) say customers are demanding different store experiences than what they can currently provide.And, while the vast number of retailers (85%) say the store remains their primary growth channel, 65% admit their current technology stack doesn’t enable the customer experience they want and need to deliver.These are among…

Retailers Are Betting Big on Brick-and-Mortar Stores for Growth, But In-Store Tech Just Isn’t Up to Par, Study Finds

New research by RSR, sponsored by Jumpmind, finds 65% of retailers say their current store technology can’t support the modern shopping experience consumers crave COLUMBUS, Ohio – May 7, 2025 – Fashion, apparel and specialty stores lead the retail industry when it comes to technology adoption, but most (62%) say customers are demanding different store experiences than what they can currently provide. And, while the vast number of retailers (85%)…