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Study finds AI chatbots directing clients to firms fined or shut down by SRA
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Today's Family LawyerStudy finds AI chatbots directing clients to firms fined or shut down by SRA
Consumers asking AI to recommend a trusted solicitor are being directed to firms that have been fined or shut down by the Solicitors Regulations Authority (SRA), according to a new study from an access to justice charity. Blind Justice UK’s AI’s Blind Spot report highlights how AI tools could be steering people unknowingly towards using […]
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