US EditionSteam down for thousands of users on Christmas Eve — is Valve's game distribution service working again?
The outage disrupted storefront access, game purchases, and online play on Valve's Steam platform with over 6,000 reports during the peak, affecting PC, mobile, and Mac users.
- Valve's Steam platform suffered an outage on December 24 that blocked access to the Steam Store and online play, with Valve not acknowledging the issue or its resolution time.
- DownDetector recorded over 6,000 outage reports around 1:15PM ET as server connections, purchases and logins spiked, with prior interruptions including an October outage and the September Hollow Knight: Silksong launch slowdown.
- SteamDB reported websocket errors and offline Web API, community features, and Valve mobile apps, with APIs affecting Team Fortress 2, Dota 2, and Counter-Strike 2.
- By around 4PM ET Steam started to rebound, and as of 6PM ET the platform had largely recovered, but some services remained sluggish and many online games were partially functional.
- On Christmas Eve many users could not join multiplayer games, facing errors loading storefront profiles and trouble with purchases during the Steam Winter Sale, SteamDB reported.
17 Articles
17 Articles
Steam down for thousands of users on Christmas Eve — is Valve's game distribution service working again?
Reports of the Steam being down started coming in at around 2 pm ET, as hundreds of thousands of users reported issues with Valve's video game distribution service.
Steam's game service is no longer available to users around the world, according to Downgetector data.
Steam and Valve's online games are down
Steam is experiencing an outage that’s impacting users ability to access the game store and play games online. Valve hasn’t acknowledged the outage publicly, but SteamDB’s unofficial Steam Status page reports that the Steam Store, Steam Community, and Steam Web APIs are all offline.DownDetector received over 6,000 outage reports around 1:15PM ET, and Steam is also inaccessible from Valve’s mobile apps. The outage appears to be affecting APIs for…
Donation of the unreal kind: Valve wrestled with massive problems on the Steam platform on Christmas Eve of all times. While APIs and Stores were on strike, popular multiplayer titles were also affected. According to user reports, not everything is still running smoothly. (Continue reading)
Relaxing after Christmas Eve dinner proved simply impossible for many people. This was all due to a global Steam outage that also affected our country. Consumers reported being unable to connect to the server, access their shopping cart, or purchase games. Everything is now working, but the bad taste remains. Steam didn't work when players wanted to spend money found under the tree. The titular service experiences global problems quite rarely. H…
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