Starbucks says service is getting faster due to new technology

Starbucks says service is getting faster due to new technology

Starbucks is crediting a new algorithm to lead to faster service. The push for quicker service comes after CEO Brian Nichol took over last fall and determined that speed at Starbucks coffee shops must be faster.  How much time are they saving? The Wall Street Journal reports that a technology pilot project at dozens of Starbucks locations has knocked off two minutes from the average time it takes to make a beverage that a customer orders at the …

Starbucks Slings High-Speed Drinks in Caffeinated Comeback Plan

Running two minutes late to a meeting is bad. Running two minutes late while holding a “brown sugar oatmilk shaken espresso” is worse.  Starbucks doesn’t want that to happen anymore. A test pilot of the coffee chain’s new ordering algorithm sped up average beverage-wait times by two minutes, Starbucks said. Three-quarters of orders placed at the coffee chain’s test cafes were completed within four minutes. Earlier this year, CEO Brian Niccol sai…

Starbucks hatches new plan to cut customers’ waiting times

The Seattle-based company is going to test the new time-saving technology at hundreds of stores

Starbucks says it's getting faster

A pilot technology test has been shaving off as much as two minutes from wait times