US EditionWhat’s Next for Marriott After Sonder Collapse?
Sonder abruptly ceased U.S. operations and filed for Chapter 7 bankruptcy after costly integration issues with Marriott led to sharp revenue decline and guest displacements.
- On Monday, Sonder abruptly ceased U.S. operations and plans to file for Chapter 7 liquidation of its U.S. businesses, closing several Philadelphia, Pennsylvania rental properties.
- Because the integration stalled, Marriott terminated its licensing deal and said Sonder properties were no longer available one day later due to default, after last year’s delayed system integration caused costs and revenue loss.
- At several sites, guests at Sonder The Witherspoon Apartments Center City, 130 S. Juniper St. were told they had 24 hours to leave, while TripAdvisor listed four properties including The Arco, 1234 Locust St.
- Future guests were encouraged to contact Marriott Customer Care at 1-800-535-4028 for refunds, and Sonder said it made "comprehensive efforts" to evaluate alternatives, apologizing for the disruption.
- The shutdown reverberated beyond local markets, reflecting Sonder's global footprint as it offered rentals in more than 40 cities worldwide while people scrambled to leave before lockdowns, Sonder said.
15 Articles
15 Articles
It's official. Sonder files for bankruptcy after its Marriott breakup.
Marriott is asking its affected Sonder guests to ask their credit card companies for refunds.Smith Collection/Gado/Getty ImagesSonder has filed for bankruptcy after Marriott ended its licensing agreement.The short-term rental firm filed for Chapter 7 liquidation proceedings.The Sonder-Marriott fiasco has sparked chaos and confusion for guests.Hospitality company Sonder has officially filed for bankruptcy following the collapse of its partnership…
Customers had less than 24 hours to fold luggage.
This company was once New Orleans' biggest short-term rental operator. It just shut down.
Sonder, the company that billed itself as a high-end alternative to Airbnb and was once the largest short-term rental operator in New Orleans, abruptly shut down earlier this week, canceling
Thousands of people were placed at the door of their reserved accommodation through Sonder on Monday morning, after the Quebec short-term rental company ended its operations. La Presse learned that the Quebec government, which granted it a loan of $30 million five years ago, never paid him a penny.
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