TTC Rolling Out Tool that Will Let It Call Out Bad Behaviour in Stations over PA System
The agency says two staff will monitor footage at all 70 stations and use PA warnings or dispatch officers when riders smoke or vandalize platforms.
- On Wednesday, The Toronto Transit Commission launched its Subway Assistance Manager system-wide, using real-time video monitoring and public address announcements to flag smoking, loitering, and vandalism on subway platforms.
- Following a pilot project launched in April at Kennedy Station in Scarborough, TTC Interim COO Fort Monaco said the program is modeled after a system used on the light rail network in Sacramento, Calif.
- Customers can alert transit control using the SafeTTC app, a workflow TTC Chair Jamaal Myers demonstrated Wednesday by reporting a staged smoking incident that triggered an immediate platform announcement.
- Two staff currently monitor surveillance across all 70 TTC stations, though announcements cannot yet reach trains due to radio antenna limitations throughout the 100 kilometres of tunnels.
- Beyond SAM, the TTC is adding 10 outreach workers, deploying drones for the FIFA World Cup, and upgrading lighting at Main Street, Dundas West, and Don Mills stations.
12 Articles
12 Articles
TTC using real-time announcements to call out ‘anti-social behaviour’ at subway stations
TORONTO - The Toronto Transit Commission says it has started using new technology that allows dispatchers to use live audio announcements to call out safety concerns on subway platforms in
TTC using real-time announcements to call out 'anti-social behaviour' at subway stations
TORONTO - The Toronto Transit Commission says it has started using new technology that allows dispatchers to use live audio announcements to call out safety concerns on subway platforms in real time.
Someone smoking on the subway? TTC to use app and video surveillance to help prevent rule-breaking
The TTC is extending a pilot program that relies on constant video surveillance of subway stations, public address warnings and passengers using an app to report on each other to keep subways safe.
TTC using real-time announcements to call out ‘anti-social behaviour’ at subway stations – 105.9 The Region
TORONTO — The Toronto Transit Commission says it has started using new technology that allows dispatchers to use live audio announcements to call out safety concerns on subway platforms in real time. TTC Chair Jamaal Myers says the Subway Assistance Manager, or SAM, starting testing in April at Kennedy and Eglinton stations and is now rolling out system-wide. Myers says through the use of cameras and a public address system, transit control staf…
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