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Microsoft outage continues as planned fixes are not working as expected, company says

  • On Thursday, November 12, 2026, Microsoft experienced a widespread global outage of Microsoft 365 services, including Outlook, Teams, and Copilot, affecting users across 74 countries.
  • Microsoft engineers identified that several servers became unexpectedly unavailable, causing elevated load on remaining infrastructure. The company confirmed no malicious activity caused the disruption.
  • Monitoring website Downdetector logged nearly 130,000 user reports of access problems on Thursday. Airlines, governments, and financial institutions worldwide reported disruptions, with some forced to postpone operations.
  • Charles Lamanna, Microsoft executive vice-president, acknowledged the disruption, stating engineers were pursuing "all pathways to reduce impact." The company reported positive stability results as recovery progressed across regions.
  • Australian Home Affairs Minister Tony Burke compared the outage to the 2024 CrowdStrike incident, warning that single-provider dependency creates systemic vulnerabilities. Analysts caution such failures could "dramatically reduce business productivity globally.
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Redmond (USA) – Outlook mailboxes are unavailable, emails arrive late, team calendars don't work, AI assistant Copilot is in trouble.

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USA Today broke the news in New York, United States on Thursday, November 12, 2026.
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